Terms and Conditions

Introduction and Acceptance of Terms

Welcome to MARKWTDesigns LLC. These Terms and Conditions constitute a legally binding agreement between you (referred to as “you,” “your,” “customer,” or “user”) and MARKWTDesigns LLC (referred to as “we,” “us,” “our,” “Company,” or “MARKWTDesigns”), governing your access to and use of our website located at markwt.shop, including all associated pages, features, content, and services (collectively, the “Site”). By browsing, accessing, registering an account, or making a purchase on our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, without modification. If you do not agree with any part of these Terms, you must immediately discontinue use of the Site and refrain from making any purchases.

These Terms and Conditions are designed to protect both you, our valued customer, and our business. They establish a clear framework of rights, responsibilities, and expectations. We encourage you to read them carefully, as they contain important information about your legal rights, including limitations of liability, dispute resolution through binding arbitration (rather than court), waiver of class action rights, and other provisions that may affect you. We may update these Terms from time to time without prior notice to you, except as required by law. The most current version will always be posted on this page, with the “Last Updated” date at the top. Your continued use of the Site after any changes constitutes your acceptance of the new Terms. Therefore, please review this page periodically.

For any questions regarding these Terms, please contact us at lottiedelsie1vc@hotmail.com or call +8416812530380.

Eligibility and Account Registration

By using our Site and making a purchase, you represent and warrant that you are at least 18 years of age, or the age of majority in your state or country of residence, whichever is older. If you are under 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms. We do not knowingly collect personal information from children under 13, and if we become aware that we have done so, we will delete it promptly.

To place an order, you may check out as a guest or create a registered account. Account registration provides benefits such as saved addresses, order history, faster checkout, and exclusive promotions. When you create an account, you agree to provide accurate, current, and complete information as prompted by the registration form. You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this obligation.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion, for any reason or no reason, including but not limited to violation of these Terms, abusive behavior, suspected fraud, or any activity that we believe may harm our business or other customers.

Products and Services Overview

MARKWTDesigns LLC is a retailer of beauty supply products, specializing in four main categories: Eyelashes, Nails, SPA, and Body products. Our product range includes, but is not limited to, strip lashes, individual lashes, lash adhesives, lash tools, nail polishes, gel polishes, acrylic powders, dip powders, nail files, nail drills, UV/LED lamps, cuticle oils, hand creams, body scrubs, body lotions, massage oils, aromatherapy diffusers, and various accessories. All products are subject to availability, and we reserve the right to discontinue any product at any time without notice.

We strive to display accurate product descriptions, colors, images, and pricing. However, we do not warrant that product descriptions, colors, or other content on the Site are accurate, complete, reliable, current, or error-free. Colors may vary slightly due to your monitor settings, photography lighting, and manufacturing batch differences. If a product offered by us is not as described, your sole remedy is to return it in unused condition in accordance with our Refund and Return Policy.

All products are intended for professional use or personal use by adults. You are responsible for following any included instructions, warnings, and safety data sheets. Some products (e.g., lash adhesives, acrylic monomers) contain chemicals that may cause allergic reactions. You agree to perform a patch test before full application. MARKWTDesigns LLC disclaims all liability for adverse reactions resulting from misuse, failure to patch test, or known allergies.

Pricing, Taxes, and Fees

All prices displayed on our Site are in United States Dollars (USD) unless otherwise indicated. We make every effort to ensure accurate pricing, but errors may occasionally occur. If we discover a pricing error for an item you have ordered, we will notify you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we cannot contact you, we will cancel the order and issue a full refund.

Prices are subject to change without notice. However, changes will not affect orders that have already been confirmed. Promotional offers, discounts, and coupon codes are subject to specific terms and may expire or be revoked at any time. Only one discount code may be used per order unless explicitly stated otherwise.

Taxes: For orders shipped within the state of New Mexico, we are required to collect applicable state and local sales tax based on the shipping address. The tax amount will be calculated and displayed at checkout. For orders shipped to other U.S. states, we generally do not collect sales tax unless we have a legal obligation to do so. However, you may be required by your state law to report the purchase and pay use tax directly. For international orders, you are responsible for all customs duties, import taxes, VAT, GST, or other fees imposed by your country. We do not collect these fees, and they are not included in the prices on our Site. Please consult your local customs office for more information before ordering.

Shipping fees, if any, will be clearly displayed at checkout. You are responsible for all shipping charges, except in cases where we offer free shipping promotions or where a product is damaged or defective (in which case we may reimburse reasonable shipping costs as described in our Refund and Return Policy).

Orders, Acceptance, and Cancellation

Placing an order on our Site constitutes an offer to purchase the products in your cart under these Terms. Once you click the “Place Order” button, you will receive an automated email acknowledging receipt of your order. This email is not an acceptance of your offer; it is merely confirmation that we have received it. Acceptance occurs when we ship the products (or the first part of a split shipment) and send you a shipping confirmation email. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, including but not limited to: product unavailability, pricing errors, suspected fraud, billing address mismatch, inability to verify payment, or violation of these Terms. If we cancel your order after payment has been processed, we will issue a full refund to your original payment method.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by the same account, the same credit card, or orders using the same billing or shipping address. If we change or cancel an order, we will attempt to notify you using the email or phone number provided.

You may request an order cancellation only if the order has not yet been processed by our warehouse. Because we typically process orders within 1-2 hours (often faster), the cancellation window is extremely narrow. To request cancellation, please call our customer service line immediately at +8416812530380. If we successfully cancel your order, you will receive a full refund. Once the order is packed or shipped, it cannot be canceled; instead, you may return the items following our Refund and Return Policy.

Payment Processing

All payments are processed through Stripe, our third-party payment processor. By providing your payment information, you represent that you are authorized to use the chosen payment method and that you authorize us (or Stripe on our behalf) to charge the full amount of your order, including taxes, fees, and shipping, to that payment method. You agree to keep your billing information current and accurate.

We accept the following payment methods: Visa, Mastercard, American Express, Discover, JCB, UnionPay, Apple Pay, and Google Pay. We do not accept PayPal, checks, money orders, cash, or bank transfers for retail orders (wholesale customers may arrange bank transfers by contacting us).

If your payment method is declined, we will notify you and give you the opportunity to provide an alternative payment method. We are not responsible for overdraft fees, insufficient fund fees, or any other charges imposed by your bank or card issuer.

Recurring payments (e.g., for subscription boxes, if offered in the future) will be billed in advance. You may cancel any subscription at any time by logging into your account or contacting us. Refunds for unused portions of subscriptions are subject to our Refund and Return Policy.

Shipping and Delivery

Our Shipping Policy is incorporated into these Terms and Conditions by reference. Please review it carefully for detailed information about shipping methods, transit times, tracking, insurance, lost packages, and international shipping restrictions. In summary:

  • We ship to addresses within the United States (including Alaska, Hawaii, and military APO/FPO addresses) and to many international destinations.

  • Estimated delivery times are provided at checkout but are not guaranteed unless you select an expedited service with a guaranteed delivery date (additional fees apply).

  • Title and risk of loss pass to you upon our transfer of the products to the carrier. This means that once the package is scanned by the shipping carrier, we are not responsible for loss, damage, or delay caused by the carrier, weather, customs, or other factors outside our control. However, we will assist you in filing claims with the carrier and may offer a courtesy resolution as described in our Shipping Policy.

  • For lost or stolen packages marked “Delivered,” please contact the carrier first. We will help investigate but are not obligated to refund or replace such orders.

Returns, Refunds, and Exchanges

Our Refund and Return Policy is incorporated into these Terms and Conditions by reference. Please read it for complete details. In summary:

  • Most unused, unopened products in original packaging may be returned within 30 days of delivery for a refund (minus original shipping costs, and you pay return shipping).

  • Damaged, defective, or incorrect items must be reported within 7 days of delivery for a free replacement or full refund (including shipping).

  • Hygiene-sensitive items (lashes, adhesives, opened nail polishes, opened body products, etc.) are non-returnable for change of mind reasons.

  • Refunds are processed via Stripe to your original payment method and may take 5-14 business days to appear.

By making a purchase, you agree to comply with our return procedures, including obtaining a Return Merchandise Authorization (RMA) number before sending any item back. Unauthorized returns may be rejected or discarded without refund.

Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, images, product designs, photographs, videos, audio clips, digital downloads, data compilations, software, and the overall “look and feel” of the Site, is the property of MARKWTDesigns LLC or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. The compilation of all content on the Site is the exclusive property of MARKWTDesigns LLC.

You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from the Site without our prior written consent. You may view and download one copy of the content for your personal, non-commercial use, provided you keep all copyright and other proprietary notices intact.

MARKWTDesigns LLC, markwt.shop, and all related logos, product names, and designs are trademarks or registered trademarks of MARKWTDesigns LLC. Other product and company names mentioned on the Site may be trademarks of their respective owners. You may not use any trademark displayed on the Site without the prior written permission of the respective owner.

User-Generated Content and Reviews

We welcome your feedback, reviews, comments, photos, and other submissions (collectively, “User Content”) regarding our products and services. By submitting User Content to us via the Site, email, social media, or any other channel, you grant MARKWTDesigns LLC a perpetual, irrevocable, royalty-free, worldwide, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media, now known or hereafter developed, without any compensation to you. You also waive any moral rights in your User Content.

You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to grant the above license, and that your User Content does not violate any third-party intellectual property rights, privacy rights, publicity rights, or any applicable laws. You agree not to submit User Content that is defamatory, harassing, obscene, hateful, discriminatory, false, misleading, or otherwise objectionable.

We reserve the right, but have no obligation, to monitor, edit, or remove User Content at our sole discretion. We do not endorse any User Content, and we disclaim all liability arising from User Content posted by third parties.

Prohibited Conduct

While using our Site, you agree not to:

  • Violate any applicable law, regulation, or these Terms.

  • Use the Site for any fraudulent, deceptive, or unlawful purpose.

  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.

  • Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available, including by hacking, defacing, or introducing viruses, worms, or other malicious code.

  • Attempt to gain unauthorized access to any portion of the Site, other user accounts, or our internal systems.

  • Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission.

  • Collect or harvest any personally identifiable information from the Site, including email addresses or phone numbers, without consent.

  • Bypass any measures we may use to prevent or restrict access to the Site.

  • Engage in activity that imposes an unreasonable or disproportionately large load on our infrastructure.

  • Use the Site to advertise or offer to sell goods or services without our prior written consent.

Violation of these prohibitions may result in immediate termination of your access to the Site, cancellation of orders, and referral to law enforcement authorities.

Disclaimer of Warranties

THE SITE AND ALL PRODUCTS, SERVICES, AND CONTENT PROVIDED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, MARKWTDesigns LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT ANY PRODUCTS WILL MEET YOUR EXPECTATIONS OR THAT ANY ERRORS IN THE SITE WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MARKWTDesigns LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, EQUIPMENT FAILURE OR MALFUNCTION, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR PRODUCTS SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Indemnification

You agree to defend, indemnify, and hold harmless MARKWTDesigns LLC, its affiliates, officers, directors, employees, agents, and suppliers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your breach of these Terms or any applicable law; (b) your use of the Site or products; (c) any User Content you submit; (d) your violation of any third-party rights, including intellectual property or privacy rights; or (e) any dispute between you and a third party arising from your purchase or use of our products. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or services that are not owned or controlled by MARKWTDesigns LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. By using the Site, you expressly relieve us from any and all liability arising from your use of any third-party website or service. We encourage you to read the terms and conditions and privacy policies of any third-party site you visit.

Termination

We may terminate or suspend your access to the Site, in whole or in part, immediately and without prior notice or liability, for any reason whatsoever, including without limitation your breach of these Terms. Upon termination, your right to use the Site will cease immediately. If your account is terminated, you remain liable for all amounts due up to the date of termination, and we may cancel any pending orders. Provisions that by their nature should survive termination shall survive, including without limitation intellectual property provisions, warranty disclaimers, limitations of liability, indemnification, and dispute resolution clauses.

Dispute Resolution and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO GO TO COURT OR PARTICIPATE IN A CLASS ACTION.

Most customer concerns can be resolved quickly and amicably by contacting our customer service team at lottiedelsie1vc@hotmail.com or +8416812530380. We are committed to resolving disputes informally whenever possible. If your issue cannot be resolved informally, you and MARKWTDesigns LLC agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms, your purchase of products, or your use of the Site (each, a “Dispute”) through binding individual arbitration rather than in court. This agreement to arbitrate is intended to be broadly interpreted and includes claims that arose before the date of these Terms.

Arbitration Procedures: The Federal Arbitration Act governs this arbitration provision. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect at the time the arbitration is filed, excluding any rules that permit class or representative actions. You can obtain AAA rules at www.adr.org or by calling 1-800-778-7879. The arbitration will be conducted in Bernalillo County, New Mexico, unless you elect to conduct it by telephone or through written submissions. A single arbitrator will be appointed.

Waiver of Class Actions and Representative Claims: YOU AND MARKWTDesigns LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a class or representative proceeding.

Exceptions: Notwithstanding the above, either party may bring an individual action in small claims court in Bernalillo County, New Mexico, if the claim is within that court’s jurisdiction. Also, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

Opt-Out: You may opt out of this arbitration provision by sending a written notice to us at our address within 30 days of first accepting these Terms. The notice must include your name, address, phone number, email address, and a clear statement that you opt out of the arbitration provision. Opting out will not affect any other part of these Terms.

If any portion of this arbitration provision is found to be unenforceable, the remainder shall remain in effect, except that the prohibition on class or representative actions may not be severed; any challenge to the validity of that prohibition must be brought in court.

Governing Law and Venue

These Terms and any Dispute between you and MARKWTDesigns LLC shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any matter not subject to arbitration, you agree to submit to the exclusive jurisdiction and venue of the state and federal courts located in Bernalillo County, New Mexico. You waive any objection based on lack of personal jurisdiction, improper venue, or forum non conveniens.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund and Return Policy, and any other legal notices on the Site, constitute the entire agreement between you and MARKWTDesigns LLC regarding your use of the Site and purchase of products, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of MARKWTDesigns LLC.

Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without your consent, in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.

Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations under these Terms (except for payment obligations) if the delay or failure results from events beyond the party’s reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riot, labor strike, embargo, government order, pandemic, epidemic, supplier failure, or carrier delays. The affected party shall notify the other as soon as practicable and shall use reasonable efforts to resume performance promptly.

Electronic Communications

By using our Site or sending emails to us, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

California Transparency in Supply Chains Act

Although we are not currently subject to the California Transparency in Supply Chains Act, we voluntarily disclose that we are committed to ethical sourcing. We do not tolerate slavery or human trafficking in any part of our supply chain. We conduct periodic audits of our suppliers to ensure compliance with labor laws and basic human rights.

Notice for Illinois Residents

Under the Illinois Right to Know in the Workplace Act, we inform you that we do not knowingly sell products containing any of the chemicals listed on the Illinois Toxic Substances Disclosure to Employees Act, except as disclosed on product labels. For specific ingredient questions, please contact us.

Notice for New Jersey Residents

New Jersey residents are entitled to certain consumer protections, including the right to cancel a contract for certain door-to-door sales. As our sales are exclusively online and not door-to-door, this right does not apply. However, our voluntary 30-day return policy exceeds legal requirements for online sales.

Comments and Concerns

The Site is operated by MARKWTDesigns LLC, address: 1209 MOUNTAIN ROAD PL NE STE R, ALBUQUERQUE, NM 87110. All notices of copyright infringement, legal claims, or other formal correspondence should be sent to that address by certified mail, return receipt requested, or by email to lottiedelsie1vc@hotmail.com with “Legal Notice” in the subject line. For customer service inquiries about orders, products, or returns, please use the same email or call +8416812530380; legal notices will be forwarded appropriately but may experience slower response times.

Final Acknowledgment

YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU ALSO AGREE THAT THESE TERMS, TOGETHER WITH THE POLICIES INCORPORATED HEREIN, REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND MARKWTDesigns LLC AND SUPERSEDE ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND US RELATING TO THE SUBJECT MATTER.

Thank you for taking the time to understand our Terms and Conditions. We value your business and look forward to serving your beauty supply needs at markwt.shop. If you have any questions, please do not hesitate to contact us.